The IT infrastructure space is complex, and new cloud migrations have only added to the problem. The work involved in managing hosting and servers can be a tall order for IT departments or companies that manage their own hosting and can decrease their overall productivity.

According to a survey by INAP, the top IT challenges companies faced in 2020 were cybersecurity, cloud management, and skilled IT talent acquisition. With IT teams overloaded with development tasks, businesses need more help from infrastructure providers to support their hardware management.

Wowrack works as a partner to help ease the burden of infrastructure management. The company prides itself on collaborating with customers to meet their needs and delivering solutions to their complicated IT issues.

“​​With managed services and infrastructure, we can host them in our private cloud services, provide web hosting or public cloud management, like AWS and Google Kubernetes. So we’re more of a hands-on service provider,” said Erward (Ed) Osckar, Founding Partner of Wowrack.

Since launching in 2001, Wowrack has delivered enterprise-grade hosting and infrastructure solutions to mid-market businesses. Its wide range of services allows companies to find all their hosting needs under one roof. Today, Wowrack is once again featured in the most prestigious blog in the web hosting industry, discussing the current and future plans of the company.

Managed Cloud Hosting Solutions with Increased Security

During the COVID-19 pandemic, Wowrack ran into several uncertainties, and so did its client base. But at the start of 2021, the company began to bounce back from the obstacles that COVID had brought. The company returned to a growth pattern, and its customers also found their footing.

“Our customers are getting projects moving, getting things updated and upgraded. Although we’re still in this pandemic, businesswise, we have seen recovery, and it’s speeding to get better,” said Ed.

Wowrack helps customers save time and money by providing a complete package of managed hosting solutions. Its services range from infrastructure installation to system administration and maintenance. Wowrack also offers several hosting and colocation options, including hybrid cloud, dedicated hosting, and full cabinet colocation, among others.

In 2021, Wowrack also set out to enhance its cybersecurity offerings. As threats increase online and on the cloud, companies will need to increase their protection. But most of them don’t know where to begin or overlook the urgency of cybersecurity.

“A lot of organizations don’t understand what the threats are out there, how to mitigate it, and how to deal with it if they aren’t affected by it. So, we not only consult with our customers, but we have helped them get out of ransomware or attacks,” said Ed.

Wowrack not only offers managed cloud hosting services but also managed security. Its expert cybersecurity team monitors and patches threats, keeps up with the latest trends, including DDoS attacks, and is available at all times for an affordable price.

Businesses can also use its reliable backup services to ensure their data is never lost. Wowrack facilitates the entire process from initial installation to scheduling and recovery.

Fostering Customer Relationships Built on Trust

Wowrack hails from humble beginnings. Ed and his Founding Partner Jimmy Pandra started in an apartment studio running only six servers. Wowrack now has 5,000-plus clients globally and sustains more than 10,000 servers and 15 global datacenters around the clock.

The Wowrack team understands what it takes to achieve success, and it also recognizes the role its customers have played in that success. Gaining and maintaining customer trust has been a priority for the company since its inception. Wowrack values its relationships and sets out to solve its customers’ IT problems above all else.

Mid-market businesses are Wowrack’s core customer demographic, but it also works with a few large banks and tech companies.

Wowrack accompanies its clients along the cloud infrastructure adoption process. Ed said the team focuses on helping and advising wherever it can to improve a client’s IT operations.

“We would be a natural extension of their teams, such as their sysadmin, their network admin, or their security admin. And we are also their trusted adviser, as to, providing insights on technologies and how they can transform and drive their business,” said Ed.

The Wowrack team caters to client needs by providing a personalized approach to customer service. Wowrack gets to know its clients and figures out what strategy will work best for them. Ed said the goal is to help internal IT teams optimize their productivity and focus on the more critical areas of their jobs while Wowrack manages the operational side.

“We don’t take it lightly. I think how we gain the trust of our customers is we don’t sell. We give them solutions. And that trust factor is important in how we can keep and grow our business,” said Ed.

Extending its Reach into New Markets and Countries

As the hosting space grows increasingly crowded, Wowrack has evolved to meet the market’s demands and remain competitive.

“It’s a tough market and more competition with how people consume hosting and cloud. But we were fortunate in 2020, and we had a record year in revenue and profit. We had a good year in 2021 also. So we’re hoping to use that to grow the company in 2022,” said Ed.

The company also seeks to branch out domestically. Wowrack plans to enter other markets, expand its product features, and deploy in more US cities. Ed said the company will work more with server stadium brands and dedicated servers.

Wowrack will also add more automation to its services to simplify the hosting process. Customers will only need to place an order for a server, and that order builds automatically. And if the customer cancels, the commission will shut down right away as well.

Wowrack’s plans for expansion don’t stop there. Ed said the company has its sights on increasing its operation overseas.

“Going to different markets, especially in Asia, is exciting for us because there’s a lot of exponential growth that’s going on in Asia. So we’re hopeful that we can participate there and maybe partner with some local companies or conglomerates to offer our services,” said Ed.

The post Wowrack Offers Cloud Hosting for Mid-Market Companies appeared first on Wowrack Blog.

INFRASTRUCTURE MANGED SERVICES

Services include consulting to develop a system perfect for your unique needs as a business, designing and implementing scalable infrastructure to meet your immediate needs as well as planning for the future. Once your architecture has been approved it will be deployed and have server monitoring and management systems in place.

Proactive monitoring and security by our experienced team will ensure server health and backup integrity whilst persistently staying on top of potential cyber-attacks and network vulnerabilities.

Data security is of great importance to you and the Wowrack team. Services are implemented depending on your needs determined in initial consultation and can include scheduled backups and disaster recovery solutions to keep your business safe.

With many skilful engineers available around the clock to assist with any aspect of your environment your business can be assured of professional attention at all times.

MANAGED SECURITY HOSTING

The primary purpose of security is privacy and business continuity. To secure the physical infrastructure of your business data the facility is SSAE-16 Type II/SOC-1 audited to comply with industry standards. Security measures include but are not limited to access control and video surveillance.

In securing your network from cyber-attacks you are safe with Wowrack’s security team. Offering management of services ranging from up to date DDoS and firewall protection all the way down to monitoring of logs. In this age, there is nothing more important than data privacy and security. This should be taken very seriously and regarded with due diligence.

Another important part of your security should be disaster risk management. If you were to lose data or experience server downtime this could be detrimental to your business and client relations. With this in mind Wowrack keeps your business operational by having backups facilities on standby around the globe where your data can be backed up and instantly deployed should the unlikely scenario arise that the primary servers are down. Ultimately you can be assured that should disaster strike, your data recovery is simple.

EMAIL THREATS

Many threats and system attacks are delivered via email and are only discovered once it is too late. By partnering with a state-of-the-art email security gateway provider, we have made a full suite of email security from spam filters to virus protection are implemented as part of our base services.

DATA ENCRYPTION

With numerous ways to maintain the integrity of your data depending on your business needs custom cost-effective measures can be implemented be it across the board or just specific data sets. Not only can in-transit data be encrypted but also at-rest data meaning physically stored or inactive data.

For the very best in managed hosting solutions for your business get in touch so we can us design your system architecture whilst adhering to any compliance regulations you may require.

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Managed Hosting Overview

Managed hosting helps business get back to business – that is, focusing on their core business while leaving the day-to-day management of your server infrastructure to the experts.

The level of managed hosting that you can obtain is quite vast.  Some companies only need assistance with managing the system health, OS, backups etc. of a single server, while others need their entire server farm and VM’s managed with disaster recovery built in, enabling a highly available environment.

It’s ideal for those who need their infrastructure to support a lot of traffic or otherwise handle a heavy workload. That’s why tech-reliant industries such as the medical field and the financial sector often benefit from managed hosting. Because Wowrack is both a Microsoft Gold Level Partner and an Open Source supported community, we can offer you flexibility and a wide range of solutions.

Unmanaged

The most basic level of management is no management at all.  Most likely you’re managing your infrastructure yourself and hopefully have a team of 24/7/365, monitoring, mitigating and being proactive with any issues that may be going on.  At Wowrack, we are staffed 24/7/365 with network engineers, system admins (tier’s 1-3), virtualization experts and more.

Co-Managed

A co-managed environment usually involves helps from both the client and the service provider.  Perhaps the client has a very sensitive application which only they can administer, but for everything else – they want nothing to do with and prefer to have a third party manage it.  Wowrack gives our customers the flexibility they require to make the best use of their own internal resources, so they can focus on what matters most to them while Wowrack focuses on the dirty work.

Enterprise Hosting

Enterprise hosting is the perfect option if you need someone to fully manage your infrastructure from start to finish. For enterprise hosting, our team works around the clock to manage and update your service so that you never have to worry about it yourself. We provide design and architecture guidance plus constant monitoring so that you can be sure about your system’s security. We also run regular tests to keep everything running exactly as it should.

Want to Learn More?

If you’re still deciding whether or not managed hosting is right for you, our team at Wowrack would be happy to answer any questions you may have. Visit our homepage to start chatting with an expert. Or if you’re ready to get started, schedule your free consultation today.

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